Your Back Bay Watch is guaranteed against any manufacturing defects for 12 months after your original purchase date. The warranty does not cover normal wear and tear such as batteries, strap damage, accidental damage to the glass, water damage or theft.
Please retain your order confirmation to serve as proof of purchase. If a product is returned and adheres to this warranty, a replacement product will be issued. If no replacement is available, the customer may choose a product of the same value as their replacement. Unfortunately, no cash refund will be made after 14 days of delivery.